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  1. Synergy SKY Helpdesk
  2. Synergy MANAGE

Synergy MANAGE

Here you will find FAQ's on the operability of Synergy MANAGE, both from a Web Administration and Infrastructure point of view

Popular Topics

  • Billing information is not being generated
  • Why are non-standard characters (such as ø, æ and å) displayed incorrectly when imported to Synergy SKY from a .csv file?
  • Seevia: Cisco VCS registrations do not show up in the Seevia phone book.

FAQ's

  • How do I edit and configure email templates?
  • Which browsers are supported for accessing the Win Node and Com Node Admin web interfaces?
  • Why do I see different numbers in reports that are compiled from the same data?

Infrastructure FAQ's

  • When deleting an infrastructure component, I get an error message that it is in use.
  • Acano MCU red in Dashboard with username/password error
  • Which infrastructure versions are supported?
  • Upgraded infrastructure component shows as Down in the Dashboard.

Documentation

  • Synergy Manage Admin Guide 4.14